Exchange Purchasers Rate Health Coverage Less Positively

U.S. adults who purchased health insurance through a federal or state healthcare exchange rate their coverage less positively than those who purchased elsewhere.

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Now there’s a shocker! People are less satisfied with state-provided services. 

You want your healthcare to look like the service you get at the DMV? Look no further than the VA. 

Via Gallup

U.S. adults who purchased their health insurance coverage through a federal or state healthcare exchange — about 15% of those who report having insurance — rate the quality of their coverage lower than do those who purchased their coverage via another source. Both groups are generally positive about their insurance, but the 74% of exchange purchasers who consider the quality of their coverage to be “excellent” or “good” is marginally lower than the 81% of those whose coverage stems from another source who say the same.

Fewer insurance providers and increased premiums on some state exchanges in 2017 could be driving perceptions that the quality of coverage purchased on exchanges lags behind that acquired from other sources.

Since 2008, Gallup has tracked the share of U.S. adults without health insurance — a percentage that fell to a record low of 10.9% in each of the last two quarters of 2016. The current results are based on 24,156 interviews with U.S. adults aged 18 and older on Gallup’s Daily tracking poll from March 8 to May 7 of this year. Gallup not only asked individuals to identify the source of their health insurance coverage — including if they purchased insurance on an Affordable Care Act (ACA) exchange — but to rate the quality of their coverage.